Our retail automation software suite provides answers to the most challenging problems in retail.
An enterprise can achieve unified commerce without the cost and complexity of silos, regardless of their scale.
The point of sale is streamlined and loyalty programs function without friction, at every retail touchpoint. The information from the POS feeds automatically into the reporting and analytics tools in real time, to maximize back office efficiency. Customers and retailers can rest easy knowing that payments, no matter how they are made, are secure. Managers can keep confidence in the flow of their supply chain, as CATAPULT offers auto-replenishment tools and EDI communication between stores and suppliers.
This is the power of CATAPULT: one single, seamless solution for retail’s toughest challenges.
Point of Sale
Elevate and streamline your point of sale operations by digitizing your check out. Increase the productivity, speed, and quality of the checkout experience for your customers and your associates with CATAPULT’s unified commerce platform.
- Unified Transaction Logic Across Retail Touchpoints
- Friction-Free Operations
- Seamless, Real-Time Data
- RegisterGuard™ Protection
- Automatic Software Updates and Delivery via Stream™
- Industry-Certified
Made-to-Order
Shoppers who are stuck in long lines are not shopping. With slowdown at the point of sale, store processes move sluggishly, and labor costs climb. Frustrated by friction, some shoppers might be discouraged from completing purchases. CATAPULT’s Made-to-Order can cut down on delays and labor costs in your deli and groceraunt operations while giving customers speed, accuracy, and unparalleled flexibility in ordering.
Payments & Security
No matter how your customers choose to pay for purchases, ECRS empowers merchants by providing fast, secure, direct connections to major electronic payment processing companies. When you partner with ECRS, lightning-fast resolution times and lower transaction rates are within reach.
- P2P Encryption and EMV Ready
- NFC Capable
- PCI-QIR Certified Technicians
- Offline Payment Processing
- Secure OneTouch™ Biometric Payments
- PA-DSS Compliant
Onboarding & Support
With ECRS, your retail management system purchase is not simply a transaction, it is the beginning of a technology partnership. ECRS is accessible, dedicated, and committed to your continued success. Our award-winning U.S.-Based support technicians are always available to service your hardware and software needs.
- World-Class Expertise
- Emergency 24/7 Support
- Complete Transparency
- Service-Focused Experts
- Product-Specific Training
- Comprehensive Support Portal
Inventory & Supply Chain
Bi-directional data communication between your enterprise and any supplier removes wasted labor or the need for costly third-party services. With ECRS’ powerful Gateway™, suppliers are directly linked to CATAPULT. Retailers can efficiently manage, track, replenish, and analyze inventory on the sales floor or in the back office–all from one platform.
- Perpetual Inventory Automation
- DemandFill® 2.0
- Simplified Purchase Orders
- Smarter Stock Management
- Limitless Pricing Functionality
- Mobile Inventory with CATAPULT HHT
Reporting & Analytics
To make critical decisions that affect the bottom line in your favor, your business needs actionable intelligence. The reporting and analytical tools found in CATAPULT will optimize your decision-making process so you can be certain about the roads your enterprise chooses to travel on the journey to success.
- 300+ Reports
- Customizable Analytics Dashboard
- Comparative Drill Down Capability
- Real-Time Data Intelligence
- Faster Data Delivery
Back Office Management
Running an efficient, profit-propelling enterprise requires a store manager who can perform a careful balancing act. Maximizing back office efficiency means doing more with less while maintaining quality and service. With CATAPULT’s powerful Web Office database and management tools, striking that balance is easier than ever before.
- Easy Accessibility
- Intuitive Web Office Interface
- Customizable Dash Reporting Graphics
- Optimized Ordering
- Employee Tracking
Loyalty & Marketing
Keep your customers committed to your company by automating loyalty membership management. CATAPULT’s reliable and revolutionary marketing and loyalty platform requires no additional third-parties to offer a full-spectrum solution. From one commerce platform, a retailer can increase the size and lifetime value of their customer base, calibrate marketing campaigns, manage self-hosted gift card programs, and access membership data.
- Customer Rewards through LoyaltyBot
- Automated Marketing Campaigns
- Self-Hosted Gift Cards
- Hassle-Free E-Coupons
- CATAPULT Membership Server
- Flexible Service Terms
Click & Collect 2.0
CATAPULT WebCart is a revolutionary click-and-collect solution that empowers brick and mortar stores to step seamlessly into the digital realm. No matter where your shoppers are or how they wish to communicate their needs, CATAPULT’s single platform solution can accommodate the sale and provide up-to-date data in real time.
- Transactional Order Picking
- Real-Time Inventory Sync
- PickAssist Order Processing
- Customizable Online Branding
- SMS Text Alerts for Customer Pickup
Enterprise Management
Whether your retail chain has three stores or 300 stores, CATAPULT will help you reduce labor overhead and operational complexity. CATAPULT’s enterprise management tools will optimize your inventory, synchronizing processes in the demand-fulfillment infrastructure, and streamlining tasks across your enterprise.
- Multi-Store Demand Fulfilment (MDF)
- Bi-directional Electronic Data Interchange (EDI)
- Shipment Alerts and Inventory Tracking
- Direct Store Delivery (DSD)
- Auto-Generated Bin/Shelf Picking
- Optimized Order Processing
Hardware Options
Every retailer faces unique challenges. ECRS equips our partners with appropriate hardware solutions to meet and overcome operational obstacles. We have hardware options for every retail touchpoint.
- POS Terminals
- Self-Checkout Units
- Other Omnichannel Touchpoints
- Scanner/Scales, Payment Terminals, & Receipt Printers
- Digital® Servers
- Label Printers, Handheld Terminals, & Cash Counters