CATAPULT® Feature List

Our retail automation software suite provides answers to the most challenging problems in retail.

An enterprise can achieve unified commerce without the cost and complexity of silos, regardless of their scale.

The point of sale is streamlined and loyalty programs function without friction, at every retail touchpoint. The information from the POS feeds automatically into the reporting and analytics tools in real time, to maximize back office efficiency. Customers and retailers can rest easy knowing that payments, no matter how they are made, are secure. Managers can keep confidence in the flow of their supply chain, as CATAPULT offers auto-replenishment tools and EDI communication between stores and suppliers.

This is the power of CATAPULT: one single, seamless solution for retail’s toughest challenges.

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Point of Sale

Elevate and streamline your point of sale operations by digitizing your check out. Increase the productivity, speed, and quality of the checkout experience for your customers and your associates with CATAPULT’s unified commerce platform.

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Made-to-Order

Shoppers who are stuck in long lines are not shopping. With slowdown at the point of sale, store processes move sluggishly, and labor costs climb. Frustrated by friction, some shoppers might be discouraged from completing purchases. CATAPULT’s Made-to-Order can cut down on delays and labor costs in your deli and groceraunt operations while giving customers speed, accuracy, and unparalleled flexibility in ordering.

• WebCart™
• FlexMarket®
• Express Market

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Payments & Security

No matter how your customers choose to pay for purchases, ECRS empowers merchants by providing fast, secure, direct connections to major electronic payment processing companies. When you partner with ECRS, lightning-fast resolution times and lower transaction rates are within reach.

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Onboarding & Support

With ECRS, your retail management system purchase is not simply a transaction, it is the beginning of a technology partnership. ECRS is accessible, dedicated, and committed to your continued success. Our award-winning U.S.-Based support technicians are always available to service your hardware and software needs.

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Inventory & Supply Chain

Bi-directional data communication between your enterprise and any supplier removes wasted labor or the need for costly third-party services. With ECRS’ powerful Gateway™, suppliers are directly linked to CATAPULT. Retailers can efficiently manage, track, replenish, and analyze inventory on the sales floor or in the back office–all from one platform.

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Reporting & Analytics

To make critical decisions that affect the bottom line in your favor, your business needs actionable intelligence. The reporting and analytical tools found in CATAPULT will optimize your decision-making process so you can be certain about the roads your enterprise chooses to travel on the journey to success.

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Back Office Management

Running an efficient, profit-propelling enterprise requires a store manager who can perform a careful balancing act. Maximizing back office efficiency means doing more with less while maintaining quality and service. With CATAPULT’s powerful Web Office database and management tools, striking that balance is easier than ever before.

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Loyalty & Marketing

Keep your customers committed to your company by automating loyalty membership management. CATAPULT’s reliable and revolutionary marketing and loyalty platform requires no additional third-parties to offer a full-spectrum solution. From one commerce platform, a retailer can increase the size and lifetime value of their customer base, calibrate marketing campaigns, manage self-hosted gift card programs, and access membership data.

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Click & Collect 2.0

CATAPULT WebCart is a revolutionary click-and-collect solution that empowers brick and mortar stores to step seamlessly into the digital realm. No matter where your shoppers are or how they wish to communicate their needs, CATAPULT’s single platform solution can accommodate the sale and provide up-to-date data in real time.

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Enterprise Management

Whether your retail chain has three stores or 300 stores, CATAPULT will help you reduce labor overhead and operational complexity. CATAPULT’s enterprise management tools will optimize your inventory, synchronizing processes in the demand-fulfillment infrastructure, and streamlining tasks across your enterprise.

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Hardware Options

Every retailer faces unique challenges. ECRS equips our partners with appropriate hardware solutions to meet and overcome operational obstacles. We have hardware options for every retail touchpoint.