While online shopping tends to get the retail spotlight, the physical store is just as important in today’s omnichannel retail world. As new technology becomes available, stores are able to optimize and modernize operations, which is the key to brick-and-mortar’s success in the future. POS, mobile workforce and analytics are all critical components to the store of the future.
This special report explores these three tools of next-gen store operations and how they can work to improve the customers’ experience by personalizing their shopping journeys and improving the associate/customer interaction.