Recent changes to society may have permanently changed the way consumers buy their groceries and how grocers respond to demand. The shift in consumer behavior has created a number of challenges for grocery stores including:
- inventory management,
- sanitation requirements, and
- long checkout lines.
To meet these changing behaviors, grocers need to adjust. Some of the main areas on change include e-Commerce, payments, and inventory. Many grocers are already utilizing these systems, but lack a unified platform to enable a seamless and frictionless transactional experience for their customers.
In this guide, we’ll explore five ways grocers can implement a secure and effective click-and-collect and unified transaction strategy.