Customer Loyalty & Marketing

Shoppers are more likely to build brand loyalty when incentivized through loyalty promotions. CATAPULT's Loyalty Points module provides the framework for you to create your own loyalty program, allowing customers to accrue points through transactions, event participation, and more. This flexible system gives you full control over program execution, from branding to point accrual and redemption parameters.

CATAPULT’s loyalty suite provides extensive reporting on web and email analytics, loyalty tracking, and campaign performance. Measure campaign effectiveness and adjust your campaigns on the fly. Your store data is also 100% yours with no third parties selling your shoppers' data for their profit.  

The first step in securing a lifelong loyal shopper is a seamless onboarding experience. CATAPULT allows you to onboard customers in-store at the POS lane, self-checkout, and self-service kiosks, or online with CATAPULT’s built-in eCommerce module, WebCart™. No matter what your shoppers prefer, CATAPULT makes it easy for them to associate with your store.

Be everywhere your shoppers are! CATAPULT’s loyalty suite has multiple custom email and eCircular options to stay in touch 24/7. LoyaltyBot allows you to set up automated marketing campaigns that notify customers based on specific triggers. These comprehensive triggers automate rewards based on criteria like customer birthdays, shopping patterns, green program participation, profitability, and more.

Customer Information Display’s (CID) can be programmed to show more than just receipts. With products like Connect+Save™, shoppers are served personalized coupons for use on the present transaction on top of coupons they can virtually clip for next time!