Specialty foods stores stand out by delivering remarkable experiences. We do the same for them.
Whether you’re selling fresh-baked artisan breads, fine cheeses, craft meats, or gourmet prepared foods, you understand that the experience is key to customer endearment. To keep them coming back, you’ve got to tell them a compelling story about your brand. Specialty foods shoppers are hungry for smart store design, high-touch customer service, easy access to quality ingredients, and outstanding culinary products. Your fans are the ultimate “foodies” and they’re seeking the ultimate epicurean experience.
ECRS is committed to the long-term success of our specialty food market partners. By providing innovative solutions, award-winning support, and world-class success consultation, ECRS helps our clients help their customers. Like you, we are dedicated to providing an unforgettable experience.
Specialty Foods Features At-a-Glance
- Fast, friction-free transactions
- Easy-to-use POS interface
- Many ways to pay
- Scale integration
- Award-winning, U.S.-based support
- ECRS Success Navigation Team
- Back Office Tools
- General Ledger
It is a must-have for all grocery stores in today’s high-paced and competitive markets.
George Zoitas
CEO, Westside Market
CATAPULT POS for Specialty Foods
CATAPULT goes beyond omni-channel and it’s more than unified commerce. It is scalable and responsive thanks to Unified Transaction Logic™.
This means all critical areas of operation in your enterprise are connected in real time. Your checkout lanes, deli scale, café, e-commerce, and automated self-checkout terminals all work in unison. Your transaction touchpoints all work as one platform, on one platform. It is a comprehensive solution that enables efficient management of operations.
Fast, Accurate Transactions
A transaction made in your deli for a gourmet turkey sandwich will process no differently than a bottle of olive oil at a checkout lane, or a web order for one dozen gluten-free cookies.
All information from all of your stores synchronizes to your headquarters in real time (and vice versa). With Unified Transaction Logic, your discounts, dynamic promotions, rewards programs, and other transactional processes will work the same, across the board.
Smart, Seamless Scales powered by Unified Transaction Logic
You can fully extend the power of CATAPULT’s into your deli, cafe, bulk item, and prepared foods operations.
CATAPULT’s native scale solution, the AutoScale100 is powered by Unified Transaction Logic. It works in real time, every time. Specialty Foods retailers get seamless scale capability that’s intuitive and easy to configure from anywhere in the enterprise for operations to be carried out by either staff or customers. When you power up your specialty stores with CATAPULT and the AutoScale Max, you can say sayonara to batch files, third party integrations, and middleware.
With scale integration, an associate (or a customer in AutoScale100's unattended mode) will be able to place foods on the scale, weigh the product, and then process the transaction in real time.
Inventory Management:
Replenishment and Control
CATAPULT has full-spectrum inventory capability to synergize supply chains. It can replace your current inventory management software and cut down on complexity. Connect your inventory controls to the rest of your specialty store’s operations, seamlessly.
CATAPULT tools cover supplier integration, inventory management, auto-replenishment, warehousing, pricing & promotions, and new item management.
Reporting and Business Intelligence:
Track Sales and Performance
Specialty food shops are thriving in an era where Millennial purchasing power is increasing. But, it’s a competitive culinary game. How can you ensure that your store stays ahead of the rest? A major component is being able to make critical decisions based on real, actionable data.
WITH CATAPULT – YOU CAN ANSWER ANY OF THESE QUESTIONS WITH EASE:
- Have you ordered adequate levels of ingredients for a Holiday rush?
- Is one brand of olive oil outselling another?
- Which specialty brands are driving sales and profitability in your?
- How many of your perishables are spoiling/expiring?
- Who are your top patrons?
- What are the top-selling items in your café?
- Is there inventory shrink? If so, where?
- What are your peak hours?
- How can you optimize deployment of store associates?
- What times of year should you be ordering more of an item?
ECRS Success Navigation Team
Our value-focused, customer-centric approach creates success stories, not only through comprehensive commerce technology but also with our team of highly experienced success navigation specialists. Our Success Navigation Team includes project management, database specialists, implementation specialists, consultants, technical support, and customer care.
Working directly with your stores, our Success Navigation specialists will make sure you’re getting the maximum benefit out of your partnership with us.
Award-Winning, U.S.-Based Support
Our in-house support operation is 100% US-based and operates primarily out of our headquarters in North Carolina. Our account executives, located throughout the country, serve as friendly, accessible, local points of contact to handle your onboarding and technical needs.
One of the great things we see about ECRS, besides the software, is the support. Every company says it, that ‘we have the best support,’ but ECRS lives up to its claim.
Adam Saper
Managing Partner, Eataly
Back Office Tools and General Ledger
CATAPULT’s comprehensive back office management tools enable directors to conduct employee audits, track performance, productivity, and monitor costs.
CATAPULT features a General Ledger plug-in that can quickly translate worksheet and transaction data from your store[s] into credits and debits for your double-entry bookkeeping system. The General Ledger interface saves many hours of expensive, skilled accounting labor by harnessing your existing data to get the job done quickly and easily.
